Our terms of Service

Berks Computer Solutions strives to provide the best service possible. We want you to have a safe and frustration free computing experience when you get your computer/device back. In order to provide you with this level of service, we will load software onto your computer/device to accomplish this goal. Should you not want us to do this; you understand that you are leaving yourself vulnerable to excessive malicious attacks. We do not guarantee you will not get malicious software on your computer/device again, but these added software programs are installed to help you stay safe and clean. If you do not want these additional software programs loaded, please inform us at time of service. If there is a paid security software you want us to keep, you must inform us at time of service as well. Should we need to rebuild your computer/device, you understand that we will make every effort to save your data (documents, pictures, music, etc.) but in no manner will Berks computer Solutions guarantee all your data is salvageable. Proper backups on a regular basis is the only way to ensure your data is recoverable from an external device or cloud environment.

All repairs must be picked up within 30 days of repair completion.